GERMAN-SPEAKING CUSTOMER SUPPORT SPECIALIST

Our client partners with some of Germany’s largest telecommunications providers. As the company continues to grow and launch new projects, they are looking to expand their team with a German-Speaking Customer Support Specialist.

Key Responsibilities

Handle incoming calls from end customers in Germany;
Provide information and guidance regarding products and services;
Process customer inquiries and complaints in a professional manner;
Present promotional offers, discounts, and retention solutions;
Assist customers with contract renewals and service-related requests;
Deliver an excellent customer experience while maintaining high service standards.

Requirements

Professional proficiency in German (B2–C1);
Good computer literacy and ability to work with multiple systems;
Strong communication and interpersonal skills;
Customer-oriented mindset and problem-solving abilities.

What’s on Offer

Monthly performance bonuses ranging from €500 to €2,000;
Hybrid working model;
Flexible employment options: full-time, 6-hour, or 4-hour schedules;
Excellent opportunities for career growth and professional development;
Multisport and CoolFit cards;
€100 monthly meal vouchers;
24 days of paid annual leave, plus additional leave based on length of service;
Premium private health insurance package;
Food and home-office allowances;
Access to company events and team-building activities;
Exclusive discounts with a wide range of partner companies.

If you are fluent in German and looking for a career opportunity with excellent earning potential, flexibility, and long-term development prospects, we would be delighted to hear from you. Apply today and join a growing international team.

Customer Support Specialist with German