GERMAN-SPEAKING CALL CENTER SPECIALIST

Our client partners with leading companies across a variety of industries, including the German energy sector. Due to the launch of several new projects, they are currently looking for a German-Speaking Customer Service Specialist to join their growing team.

Key Responsibilities

Handle inbound customer inquiries via phone and email, supporting end customers in Germany across the energy sector and other industries;
Provide product information and customer guidance;
Present promotional offers and available products;
Assist customers with contract renewals and service-related requests;
Deliver a high level of customer service while maintaining professional communication standards.

Requirements

Professional proficiency in German (B2–C1 level);
Good computer literacy and ability to work with multiple systems;
Strong communication and interpersonal skills;
Customer-oriented mindset and attention to detail.

What’s on Offer

Performance-based bonus scheme;
Opportunity to work remotely after the initial training period;
Flexible employment options: full-time, 6-hour, or 4-hour schedule;
Excellent opportunities for career growth and professional development;
24 days of paid annual leave, plus additional leave based on length of service;
Premium private health insurance package;
Multisport card;
Meal and home-office allowances;
Complimentary fruit and beverages in the office;
Access to company events, social gatherings, and team-building activities;
Exclusive discounts with a wide range of partner companies.

If you are fluent in German and looking for a stable international environment with excellent benefits and career prospects, we would be delighted to hear from you. Apply today and become part of a dynamic and growing team.