GERMAN-SPEAKING CALL CENTER SPECIALIST

    DobrichOn-site1,200-1,600 EUR / Month

    Services · German

    GERMAN-SPEAKING CALL CENTER SPECIALIST
    Our client partners with major companies in the German energy sector. Due to the launch of new projects, they are currently looking for a German-Speaking Customer Support Specialist to join their team.

    Key Responsibilities

    • Handle written customer communication via email with end customers in Germany;
    • Process and manage large volumes of data, documentation, contracts, and customer records;
    • Ensure accurate and timely handling of customer inquiries and administrative requests;
    • Maintain high standards of quality and professionalism in all written correspondence.

    Requirements

    • Professional proficiency in German (B2–C1 level);
    • Good computer skills and confidence working with various software systems;
    • Strong motivation, willingness to learn, and attention to detail;
    • Ability to work efficiently in a structured and process-driven environment.

    What’s on Offer

    • Quality and productivity-based bonus scheme;
    • Fully paid training and onboarding program;
    • Opportunity to work remotely after completing the training period;
    • Full-time or 6-hour work schedule options;
    • Day shifts only, Monday to Friday;
    • Transportation cost reimbursement;
    • 24–26 days of paid annual leave;
    • Premium private health insurance package;
    • Multisport card;
    • Monthly meal allowance (€100) and home office allowance;
    • Complimentary fruit and beverages in the office;
    • Regular company events and team-building activities focused on sports, wellness, and social engagement;
    • Exclusive discounts with a variety of partner companies.

    If you are fluent in German and looking for a stable role with excellent benefits, career development opportunities, and a healthy work-life balance, we would love to hear from you.

    We look forward to receiving your CV!

    PAL Recruitment — REG No 3350