GERMAN-SPEAKING CALL CENTER SPECIALIST

Our client partners with major companies in the German energy sector. Due to the launch of several new projects, they are currently looking for a German-Speaking Customer Service Specialist to join their growing team.

Key Responsibilities

Handle inbound customer inquiries via phone and email, supporting end customers in Germany within the energy sector;
Provide product guidance and customer support;
Present promotional offers and services tailored to customer needs;
Assist with contract renewals and customer retention activities;
Deliver a high standard of customer service while maintaining professionalism and efficiency.

Requirements

Professional proficiency in German (B2–C1 level);
Good computer skills and confidence working with multiple systems;
Strong motivation, willingness to learn, and a customer-oriented mindset;
Excellent communication and interpersonal skills.

What’s on Offer

Performance-based bonus scheme linked to sales results, productivity, and quality of work;
Sign-on bonus during the training period;
Fully paid onboarding and training program;
Opportunity to work remotely after successfully completing the training period;
Full-time or 6-hour schedule options;
Day shifts only, Monday to Friday;
Transportation cost reimbursement;
24–26 days of paid annual leave;
Premium private health insurance package;
Multisport card;
Monthly meal allowance (€100) and home office allowance;
Complimentary fruit and beverages in the office;
Company events and team-building activities focused on sports, wellness, healthy living, and social engagement;
Exclusive discounts with a variety of partner companies.

If you are fluent in German and looking for a stable international environment that offers excellent benefits, career development opportunities, and a healthy work-life balance, we would be delighted to hear from you. Apply today and become part of a dynamic and growing team.