GERMAN-SPEAKING CALL CENTER SPECIALIST

Our client partners with leading companies in the German energy sector. Due to the launch of new projects, they are currently looking for a German-Speaking Customer Service Specialist to join their team.

Key Responsibilities

Handle inbound customer inquiries via phone and email, supporting end customers in Germany within the energy sector;
Provide product guidance and customer consultation;
Present promotional offers and services tailored to customer needs;
Assist customers with contract renewals and service-related requests;
Deliver a high level of customer service while ensuring a positive customer experience.

Requirements

Professional proficiency in German (B2–C1 level);
Good computer literacy and confidence working with digital systems;
Strong communication and interpersonal skills;
Customer-focused attitude and willingness to learn.

What’s on Offer

Performance-based bonus scheme;
Opportunity to work remotely after completing the training period;
Flexible employment options: full-time, 6-hour, or 4-hour schedule;
Excellent opportunities for professional growth and career development;
24 days of paid annual leave, plus additional leave based on years of service;
Premium private health insurance package;
Multisport card;
Meal and home office allowances;
Complimentary fruit and beverages in the office;
Access to company events and team-building activities;
Exclusive discounts with a variety of partner companies.

If you are fluent in German and looking for a stable role with excellent benefits, career development opportunities, and flexible working arrangements, we would be delighted to hear from you. Apply today and become part of a growing international team.