GERMAN-SPEAKING CALL CENTER SPECIALIST

Our client partners with leading companies in the German energy sector. Due to the launch of several new projects, they are currently looking for a German-Speaking Customer Service Specialist to join their growing team.

Key Responsibilities

Handle inbound customer inquiries via phone and email, supporting end customers in Germany within the energy sector;
Provide product advice and customer consultation;
Present promotional offers and services tailored to customer needs;
Assist with contract renewals and customer retention activities;
Deliver outstanding customer service while maintaining a professional and customer-focused approach.

Requirements

Professional proficiency in German (B2–C1 level);
Good computer literacy and confidence working with various software systems;
Strong motivation and eagerness to learn;
Excellent communication and interpersonal skills.

What’s on Offer

Unlimited performance-based bonus potential;
Sign-on bonus during the training period;
Fully paid onboarding and training program;
Opportunity to work remotely after completing the training period;
Full-time or 6-hour schedule options;
Day shifts only, Monday through Friday;
Transportation cost reimbursement;
24–26 days of paid annual leave;
Premium private health insurance package;
Multisport card;
Monthly meal allowance (€100) and home office allowance;
Complimentary fruit and beverages in the office;
Company events and team-building activities focused on sports, wellness, healthy living, and social engagement;
Exclusive discounts with a variety of partner companies.

If you are fluent in German and looking for a role that offers flexibility, excellent benefits, and strong earning potential, we would be delighted to hear from you. Join a dynamic international team and take the next step in your career.